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Terms That Govern Your cv88 Account

These terms set out the rules for opening and using your cv88 account. Access and eligibility depend on your local law and the regions we currently support — read through before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessUpdates notified via account
cv88 Terms That Govern Your cv88 Account
TERMS CONTACT

Reach Us About These Terms

Questions about what these terms mean for your account? Our support team handles policy queries alongside general account help. Reach out through any of the channels below and we'll point you to the right answer.

Live Chat Open the chat widget from your account dashboard. Available during our standard support hours for policy and account queries.
Email Support Send your terms or account question to our support address. We aim to respond within one business day for policy-related requests.
Help Centre Our help centre covers common terms questions — account eligibility, payment rules, and what happens when terms change.
HOW WE HANDLE IT

Account Security and Your Rights

We take the security of your account data seriously. Here is how we manage the key areas these terms touch.

Account Data

Your registration details are stored securely and used only to operate your account. We do not sell personal data to third parties outside what these terms permit.

Payment Records

Transactions via bKash, Nagad, and Rocket are logged against your account. You can request a transaction history through the account portal at any time.

Term Change Notices

When we update these terms, we send a notice to your registered account before the change takes effect. You always have time to review before the new version applies.

Dispute Process

If you believe a term has been applied incorrectly to your account, contact support with your account ID. We review disputes and respond with a written outcome.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on cv88. Eligibility depends on your local law and the regions we currently support — access is not available everywhere.

We notify you through your registered account before any change takes effect. Continuing to use your account after the notice period means you accept the updated terms.

Yes. Payments through those wallets are also subject to each provider's own terms. Our terms cover the account side; the wallet provider's terms cover the transfer side.

Log in and go to the account portal. You can request a transaction history and account data summary there. For a full data request, contact support with your account ID.

Contact our support team with your account ID and a description of the issue. We review each dispute and send a written response explaining the outcome.

Yes. Accounts showing signs of misuse, duplicate registration, or activity that breaks these terms may be suspended while we investigate. We'll contact you through your registered details.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.